BSolarBatteries_Logo
Or call us now

We’re making some changes.

At B.Solar, we're aware that thousands of Aussies are being targeted by scammers every day via text message and email communication.

To remove yourself from both email and SMS campaigns, you need to click on both links.

How to opt-out of B.Solar marketing communications

You may opt-out of marketing communication at any time by emailing us at [email protected]

Alternatively you can opt-out via the Network Advertising Initiative.

Still interested in solar?

Act now and get a further $500 off your B.Solar System.

With B.Solar, you no longer have to fret and worry about rising electricity bills.

Our custom solar plans and expert accredited installations put you and your family first with a quality system designed to maximise savings and energy.

Backed by longer warranties and ongoing service for peace of mind.

Our guaranteed savings assure you pay the lowest price for leading Tier 1 panels, inverters and batteries. Without any nasty surprises or extra costs on installation day.

Your B.Solar Advisor will help you make the switch to brighter, better solar as stress-free and easy as possible.

Privacy

Understand what information we collect, why we collect it, how you can update it and how you can opt-out of marketing communications.

Share on facebook
Share on linkedin
Share on email

B.Solar is committed to respecting your privacy and protecting your personal information in accordance with the Privacy Act 1988 (Cth) (‘the Act’) and the Australian Privacy Principles (‘the APPs’). This Privacy Statement (‘Statement’) sets out how we manage your personal information and other information, such as how to contact us in case you have any query about our management of your personal information.

This Statement is applicable to all of the activities of B.Solar and our associated companies in the group. It does not extend to the management of personal information collected or held by B.Solar about its employees.

What kind of personal information do we collect?

‘Personal information’ is information or an opinion, in any form, about an identified individual or an individual who can reasonably be identified.

The kind of personal information we collect and hold will depend upon the conditions under which it is collected, including, whether we collect the information from you as a potential customer, stakeholder, supplier, job applicant or in some other capacity.

If you are an existing customer or a potential customer, we may collect your name, date of birth, contact details (including, your address, telephone number and email address), identification information and financial information (including information regarding your creditworthiness, credit history and your financial accounts). If you deal with B.Solar in some other capacity (such as another ‘company’s’ representative or stakeholder), we may collect your name, contact details and any other information you choose to provide to us.

You may also provide us with personal information of a third party (e.g your authorised representatives). If so, we rely on you to inform those individuals that you are providing their personal information to us and to advise them about this Statement.

How we collect your information

We may collect your personal information in a range of ways, including but not limited to:

  • directly from you (such as when you interact with us in writing, electronically or via telephone);
  • when you visit our website (including when you submit a quote or ‘Contact Us’ form);
  • when you participate in our events, advertising or promotions;
  • when we supply products or services to you;
  • from third parties such as our related entities, business partners, credit reporting bodies, wholesale or other customers, or your representatives; and
  • from public sources of information such as marketing and similar lists, which are legally acquired by us.

What happens if you don’t give us your personal information?

You have the option of not identifying yourself to us, or of providing a pseudonym to be identified by. However, if we are unable to collect your personal information, we may not be able to provide you with our products or services, or do business with you, or the organisation with which you are connected.

Information you give us when you respond to our marketing

From time to time, B.Solar runs advertising and promotional campaigns, including competitions, which require you to provide us with your personal information. In responding to our marketing communications, you consent to allow us (or our agents) to contact you with information about our products and promotions.

How we hold your information

We may store your information in hard copy or electronic format, in storage facilities that we own and operate, or that are owned and operated by our service providers. We take all reasonable steps to maintain the security of your information and to protect it from unauthorised disclosures.

How we use your information

We use personal information for a range of different purposes, including:

  • to provide B.Solar products and services to you, or to provide a quote or offer regarding our products and services, and to provide you with information about us and our product and services;
  • to communicate with you about your account with us (including, credit-worthiness checks, issuing invoices and seeking payment of those invoices);
  • to gain an understanding of customers’ needs in relation to products and services and maintain high levels of customer service;
  • to process, investigate and respond to a complaint if one is made;
  • to answer enquiries when they are made, and provide any information or documents requested by you;
  • for administrative, planning, product or service development, quality control and research purposes;
  • to update our records and keep your contact details up to date and accurate;
  • to ensure safety at all of our work sites;
  • in order to comply with our legal and regulatory obligations;
  • to manage our relationships with our suppliers;
  • to consider job candidates for current and future employment.
  • for other purposes required or authorised by or under law.

When we disclose your information

To assist us in carrying out our business activities, from time to time we may need to disclose your information to third parties, including:

  • our contractors, suppliers and authorised representatives who help us in providing products and services and to administer and manage our business;
  • our associated companies in the group;
  • credit providers and agencies;
  • government and regulatory authorities (as required or permitted by law);
  • our professional advisors (including auditors and lawyers)

Will we disclose personal information to overseas recipients?

In some cases, the organisations to whom we may disclose your information may be based outside Australia. For example, we may disclose your information to our related entities in the group for any or all of the purposes set out under the ‘How we use your information’ section of this Statement, but will not disclose your personal information to any overseas non-related entities of the company.

How to access or correct your personal information or make a privacy complaint

If you wish to access any of your personal information that we hold, or would like to correct any errors in that information, please contact us using the details set out in the ‘How to contact B.Solar’ section of this Statement so that we can consider and respond to your request.

You may use the same contact details to notify us of any privacy complaint you have against us, including if you think we have failed to comply with the APPs.

Your complaint will be reviewed by us and you can expect a response within 14 business days. While we hope that we will be able to resolve your complaint, you may also be able to lodge a complaint with the Office of the Australian Information Commissioner.

How to opt-out of B.Solar marketing communications

You may opt-out of marketing communication at any time by emailing us at [email protected]

Alternatively you can opt-out via the Network Advertising Initiative.

How to contact B.Solar

If you have any questions regarding this Statement or our management of your personal information, please let us know by contacting us in writing at [email protected]

Terms

Information on this website is presented as a means of providing an introduction to the operations and products of B.Solar.

Share on facebook
Share on linkedin
Share on email

Information on this website is presented as a means of providing an introduction to the operations and products of B.Solar.

The information is being continuously updated and it is not provided with the intention of arriving at a contractual relationship. It is not provided with the intention of giving a comprehensive understanding of the way in which our products perform or their suitability for use in any particular environment or circumstance – such an understanding should be based on our technical manuals which relate to the product at the time of manufacture and on the advice of those qualified to advise on such matters.

Terms of use

These terms and conditions outline the rules and regulations for the use of B.Solar’s website.

B.Solar Australian Headquarters is located at 675 Victoria St. Abbotsford. Victoria. 3067

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use B.Solar’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.

“The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company.

“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Victoria, Australia.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using B.Solar’s website you consent to the use of cookies in accordance with B.Solar’s privacy policy.

Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, B.Solar and/or it’s licensors own the intellectual property rights for all material on B.Solar. All intellectual property rights are reserved. You may view and/or print pages from https://B.Solar for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from https://b.solar
  • Sell, rent or sub-license material from https://b.solar
  • Reproduce, duplicate or copy material from https://b.solar
  • Redistribute content from B.Solar (unless content is specifically made for redistribution).

Reservation of rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Hyperlinking to our content

The following organisations may link to our website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organisations;
  • Online directory distributors when they list us in the directory may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and
  • Systemwide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

 

These organisations may link to our home page, to publications or to other website information so long as the link:

(a) is not in any way misleading;

(b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and

(c) fits within the context of the linking party’s site.

We may consider and approve in our sole discretion other link requests from other types of organisations.

If you are interested in linking to our website, you must notify us by sending an e-mail to [email protected] Please include your name, your organisation name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our website, and a list of the URL(s) on our site to which you would like to link.

Allow 2-3 weeks for a response.

Approved organisations may hyperlink to our website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator (web address) being linked to; or
  • By use of any other description of our website or material being linked to that makes sense within the context and format of content on the linking party’s site.
  • No use of B.Solar’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our website.

Content liability

We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury resulting from negligence;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

 

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:

(a) are subject to the preceding paragraph; and

(b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort(including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.