Protection of your privacy

b.solar is committed to respecting your privacy and protecting your personal information in accordance with the Privacy Act 1988 (Cth) (‘the Act’) and the Australian Privacy Principles (‘the APPs’). This Privacy Statement (‘Statement’) sets out how we manage your personal information and other information, such as how to contact us in case you have any query about our management of your personal information.

This Statement is applicable to all of the activities of b.solar and our associated companies in the group. It does not extend to the management of personal information collected or held by b.solar about its employees.

What kind of personal information do we collect?

‘Personal information’ is information or an opinion, in any form, about an identified individual or an individual who can reasonably be identified.

The kind of personal information we collect and hold will depend upon the conditions under which it is collected, including, whether we collect the information from you as a potential customer, stakeholder, supplier, job applicant or in some other capacity.

If you are an existing customer or a potential customer, we may collect your name, date of birth, contact details (including, your address, telephone number and email address), identification information and financial information (including information regarding your credit worthiness, credit history and your financial accounts). If you deal with b.solar in some other capacity (such as another ‘company’s’ representative or stakeholder), we may collect your name, contact details and any other information you choose to provide to us.

You may also provide us with personal information of a third party (e.g your authorised representatives). If so, we rely on you to inform those individuals that you are providing their personal information to us and to advise them about this Statement.

How we collect your information

We may collect your personal information in a range of ways, including but not limited to:

• directly from you (such as when you interact with us in writing, electronically or via telephone);
• when you visit our website (including when you submit a quote or ‘Contact Us’ form);
• when you participate in our events, advertising or promotions;
• when we supply products or services to you;
• from third parties such as our related entities, business partners, credit reporting bodies, wholesale or other customers, or your representatives; and
• from public sources of information such as marketing and similar lists, which are legally acquired by us.

What happens if you don’t give us your personal information?

You have the option of not identifying yourself to us, or of providing a pseudonym to be identified by. However, if we are unable to collect your personal information, we may not be able to provide you with our products or services, or do business with you, or the organisation with which you are connected.

Information you give us when you respond to our marketing

From time to time, b.solar runs advertising and promotional campaigns, including competitions, which require you to provide us with your personal information. In responding to our marketing activity, you consent to allow us (or our agents) to contact you with information about our products and promotions.

How we hold your information

We may store your information in hard copy or electronic format, in storage facilities that we own and operate, or that are owned and operated by our service providers. We take all reasonable steps to maintain the security of your information and to protect it from unauthorised disclosures.